Answered By: William White Last Updated: Aug 16, 2014 Views: 25
How do we give a user access to our department share folder?
Access to department share folders must be requested by the department Chair/Secretary or by the user’s direct supervisor. Requests for access can be easily completed by email by copying the template below and emailing it to the RITE Support Desk, email@example.com. Requests can also be submitted by calling the RITE Support Desk (878-4357).
When you contact the RITE Support Desk, they will need the following information to submit a work order:
- Full name of person needing access
- Username of person needing access
- Name of the department share folder (\\bscappm1\Folder Name)
- Access/permission required (i.e. read only; read/write; read/write/modify)
Email request template:
I, (supervisor’s name), would like to request that (Full name and username of the person needing access) have (Level of access, i.e. Read Only, Read/Write, or Read/Write/Modify) to (Name of the Department Share folder).
Once access has been setup, the RITE Support Desk will send a follow up email with links that include instructions on mapping the drive from their computer.
The links are also available here: