Answered By: William White
Last Updated: Aug 16, 2014     Views: 29

How do we give a user access to our department share folder? 

Access to department share folders must be requested by the department Chair/Secretary or by the user’s direct supervisor. Requests for access can be easily completed by email by copying the template below and emailing it to the RITE Support Desk, rsd@buffalostate.edu. Requests can also be submitted by calling the RITE Support Desk (878-4357).

When you contact the RITE Support Desk, they will need the following information to submit a work order:

  • Full name of person needing access
  • Username of person needing access
  • Name of the department share folder  (\\bscappm1\Folder Name)
  • Access/permission required (i.e. read only; read/write; read/write/modify)  

 Email request template:

I, (supervisor’s name), would like to request that (Full name and username of the person needing access) have (Level of access, i.e. Read Only, Read/Write, or Read/Write/Modify) to (Name of the Department Share folder).

Once access has been setup, the RITE Support Desk will send a follow up email with links that include instructions on mapping the drive from their computer.

The links are also available here:

For PC: http://libanswers.buffalostate.edu/a.php?qid=531622

For Macs: http://libanswers.buffalostate.edu/a.php?qid=551821