Answered By: John Newman
Last Updated: Aug 15, 2016     Views: 283

Google chrome has begun blocking NPAPI - it manually needs to be re-enabled.

To do so:

Enabling NPAPI in Chrome Version 42 and later

As of Chrome Version 42, an additional configuration step is required to continue using NPAPI plugins.

  1. In your URL bar, enter:
  2. Click the Enable link for the Enable NPAPI configuration option.
  3. Click the Relaunch button that now appears at the bottom of the configuration page.

This should only be done with the assistance of the RITE Support Desk